Shipping Policy

SHIPPING POLICY

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AwakenZone ships internationally.

All orders ship within 1-5 business days from the date of payment, whether they are shipped directly by us or by one of our fulfillment companies. The delivery can take up to 21 days from the date of purchase.

You have 24 hours after your payment to cancel your purchase. After that, in case of cancelation of any reason you will have to follow our refund policy: https://awakenzone.com/pages/refund-policy

Shipping Options and Fees:

1. Free - Standard Shipping
(We are not responsible for any loss or damage caused by shipping company

2. $4.95 - Plus Shipping: Tracking Number + Insurance
(We provide tracking number and a full refund in case of package loss ,or damage caused by the shipping company)

3. $7.95 - 1 Year Warranty + Tracking Number with Insurance
( The warranty does apply if the product stopped working by manufacture fault and does not apply if the product have been damaged by a customer caused by wrong handling.
We provide tracking number and a full refund in case of package loss ,or damage caused by the shipping company. )

The tracking number is forwarded to the customer immediately after shipping of the item(s).

When shipping overseas, customs can delay packages by up to 6 weeks. This does not happen often, but it can happen. AwakenZone have no control and absorbs no responsibility in such situations. AwakenZone is not responsible for any customs charges.

Review: 03-03-19                             Update: 03-03-19